Our Company Service
We adhere to the principle that customer always comes first. Our business is successful only when customers obtain satisfaction from our product and service. Specifically, we always think for the sake of customer and suggest to them the most suitable solution, which operates with high efficiency and costs as little as possible.
We carefully consider every complaint made by our customer. A customer’ complaint is the most valuable gift, telling us what needs to be improved so we can create a better service.
We firmly hold the belief that only when we create more values and benefits for customers do we win customers’ trust. We offer free training courses, help with installation of the equipment etc. In conclusion, we ensures great business successes for our customer.
Each deal is not only a simple buying act, but also an exchange of heart. We sincerely hope our service initiates an impressive, cohesive and innovative image in customers’ heart.
Our Promise
Pre-sale advice: we have a great team of pre-sale consultants, always available to offer you best suggestions with all sincerity.
After-sale service: all customers’ complaints are taken seriously and discussed with respective departments if necessary. The reply to the complaints will be sent within 1 hour after receiving, and technical staff will be at the site within24 hours when needed.
Quality assurance: quality is the essence of the product. Company has a complete quality control system to ensure the quality of each product. For any quality problem during the guarantee period, if ascertained due to our fault, we will fully accept the liability according to terms of the contract. For products out of guarantee period, we try our utmost to provide necessary assistance.
We carefully consider every complaint made by our customer. A customer’ complaint is the most valuable gift, telling us what needs to be improved so we can create a better service.
We firmly hold the belief that only when we create more values and benefits for customers do we win customers’ trust. We offer free training courses, help with installation of the equipment etc. In conclusion, we ensures great business successes for our customer.
Each deal is not only a simple buying act, but also an exchange of heart. We sincerely hope our service initiates an impressive, cohesive and innovative image in customers’ heart.
Our Promise
Pre-sale advice: we have a great team of pre-sale consultants, always available to offer you best suggestions with all sincerity.
After-sale service: all customers’ complaints are taken seriously and discussed with respective departments if necessary. The reply to the complaints will be sent within 1 hour after receiving, and technical staff will be at the site within24 hours when needed.
Quality assurance: quality is the essence of the product. Company has a complete quality control system to ensure the quality of each product. For any quality problem during the guarantee period, if ascertained due to our fault, we will fully accept the liability according to terms of the contract. For products out of guarantee period, we try our utmost to provide necessary assistance.
Company Culture
- Mission: What we do today is to ensure the future of our group with youth and spirit forever and ever.
- Commitment: We forge our quality with care and elaboration, mold our resplendence with sincere and persistence; we, in pursuit of being envoy of honesty, will progress with the world in harmony and sparkle the light of civilization all the way.
- Culture: In pursuit of sustainable progress and harmonious partnership with the world, SBM has successfully strived to develop a kind of culture with unique tone, enriched color, and dynamic spirit.
Email : sbm@unisbm.net
- Commitment: We forge our quality with care and elaboration, mold our resplendence with sincere and persistence; we, in pursuit of being envoy of honesty, will progress with the world in harmony and sparkle the light of civilization all the way.
- Culture: In pursuit of sustainable progress and harmonious partnership with the world, SBM has successfully strived to develop a kind of culture with unique tone, enriched color, and dynamic spirit.
Shibang Machinery, Always Progresses
Customer's demand has no limits; Invention has no limits, so does progress for Shibang Machinery.
Pursuing perfect is the belief of Shibang Machinery. Wededicate to make every step be perfect. Shibang Machinery has been constantly upgraded and improved. Shibang Machinery always advances with time, and this will make Shibang Machinery be the first-class brand forever.
Email : sbm@unisbm.net
